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A millennial view on mobility A Millennial view on mobility

Despite the growth of population and economy, the transportation of people has reached its peak. There is a general phenomenon of reduced mobility. In the first place there is the ageing of the population. A larger group of elderly have reduced mobility needs. But also, youngsters tend less often to opt for a car. Today’s youth is less car-oriented than the previous generations. Not only do they drive the car less often, they also travel shorter distances in it. And more than before do they use different means of transportation.

Hot tweetawayHot tweetaway: Have we reached peak travel? Why less #youngsters opt for a car insit.es/2inZJXW by @Nele_vde via @CoolBrands #millennials #mobility

The Dutch Central Bureau for Statistics has shown that the 18-to-25-year-old Dutch are showing a decreasing interest in purchasing their own car. Febiac, the Belgian sector organization, has also established this decrease in Belgium. An increasing number of youngsters graduate without having a driving license. A younger generation, often highly educated, remains in the cities during and after their studies. City travelling is easier on the bicycle or in public transport than in a car. Ecology and durability also play their part. And there also are the smartphone and the Internet; the existence of these technologies make it less necessary to assist to everything in person.

Alternatives as a reaction

An increasing number or alternatives react to these facts, which means the need for a personal car is becoming even less important; examples offer an alternative to people who do not own a car, like the arrival of Uber but also trends such as urban cycling and sharing.

Uber

Uber links users and drivers through its application. First you download the app and register; next you can easily book a taxi. All you need to do is enter your final destination, Uber sends a price indication and with one single button touch you order your own taxi. The Internet enterprise Uber was started up in San Francisco in 2009.

Urban cycling

An increasing number of people are travelling around in the city on their bicycle, which is mainly used as means of transportation and less as leisure time occupation. The two-wheeler has of course been used for years to cycle around town, but these last few years a true trend is emerging.

Urban cycling

Sharing means of transportation

Sharing is a trend which is present at many levels. We share our opinion with each other, online we share what is happening in our life, we share food that we have to spare and increasingly often do we share means of transportation. In Belgium bicycle and car sharing has been gaining in popularity in the past few years. This new type of mobility fills the gap between the classic public transport and the individual transport. The offer of these shared services has also become rather wide throughout the years. The sharing economy is offering an alternative for those who prefer not to purchase a car themselves.

I’ve seen the future and it’s connected

Willy Miermans, lecturer of transport studies at UHasselt, thinks that the car will always be more dominant in Belgium than in the Netherlands, for example, because in the latter country there are more cities as such which makes driving the car less comfortable than in Belgium. Therefore, car makes keep putting in the effort to adapt and to respond to these generations’ needs.

Hot tweetawayHot tweetaway: How car brands are responding to #Millennials needs insit.es/2inZJXW by @Nele_vde via @CoolBrands #nextgen #mobility

In November 2014, GfK realized a survey on the connected car, among youngsters aged 16 or over. The survey was organized in Brazil, China, Germany, Russia, the United States and the United Kingdom and generated some peculiar results. For example: safety comes first for the next generation. But on the other hand 53% of the respondents think using data in a car is an appealing feature. These two features are followed closely by entertainment and a self-driving car.

GfK also indicates that the connected car is the car of the future. This car provides real-time services, based on your preferences and your location and ranging from knowledge to entertainment. Not only will you stay connected with the home front and the outside world, cars will also be connected to each other, which is called car-to-car communication. It will be possible to exchange information between vehicles. For example: you can inform other cars about a red light but messages can also be sent through in case of traffic jams. Parking will be much simpler in the future, as this will no longer be done by the driver but by the car itself. Generation Y also indicates that a car should reflect their personality. Furthermore, this generation also thinks it important to own the latest technological gadgets.

How car brands are pursuing Millennials

Let’s get social with Mercedes-Benz

Mercedes-Benz is using Instagram to interact with the Millennials. This is their way to react to the fact that, in communication, an image has more effect on youngsters. Mercedes has started up an account in which a user can design his or her own version of the GLA model by continuing to click on the tags. Experts declare this is the first interactive Instagram campaign; however, customization is not new in the car industry. Organizing this experience required hundreds of Instagram accounts and uploading more than a thousand pictures. According to Mark Aikman, General Manager Marketing at Mercedes-Benz USA, the success can be contributed, among other things, to the collaboration with certain influencers, as this is how to also reach these people’s followers.

High tech with Nissan

During the Tokyo Motor Show, a two-yearly car show in Japan, Nissan presented a concept car, the Tearo for Dayz, which is aimed in particular at generation Y. This study model is riddled with high tech and ensures that the digital natives can stay connected at all times. In fact, the car is one huge tablet. While driving the entire interior is white and there are no distractions, which respects the fact that youngsters attach a lot of importance to safety. Once the car is parked, the inside turns into a huge tablet: both dashboard and seats change into displays. The chairs do not provide any information but can be adapted to one’s preference, so they are also part of the personalization.

Nissan Tearo for Dayz

The other displays in the car are showing all the information that may be required, from friends’ social media updates to weather forecasts. In my opinion this type of car is the car of the future. Generation Y has known the launch of technology and will therefore quickly adopt it. The next generation, generation Z, is the first generation to grow up in this digital world. Therefore, these generations are almost constantly connected with the world and this will become increasingly more important in the car industry as well.

Make it personal with Volvo

Volvo wanted to innovate together with Windows, so the two companies will collaborate in order to develop the future autonomous car but also to reinvent the car purchase process. This collaboration should result in an improved driving experience because of the driver on the one hand and a mass of gathered information on the car on the other. The innovation of the purchase process will be done by means of a ‘HoloLens’, through which future buyers can virtually check out the car’s features, adapt its colors and see what the car looks like if they would actually be sitting in it. The consumer is part of the experience. The car can be personalized entirely before it is assembled. This is how Volvo emotionally involves its future customers, which also includes the generations Y and Z. Consumers can personally choose the car shape and color, which means sensory marketing is being applied. Personalization is important to both generations, Y and Z.

Smart mobility with Toyota

Toyota is building a world of smart mobility. They want to realize next-gen technologies which make it possible for cars to exchange information with other cars but also to be connected with the driver. By connecting driver and vehicle, every trip can be personalized; during the trip the driver will get suggestions concerning the route, among other things. The car can also suggest restaurants or services nearby, based on the driver’s preferences and previously travelled routes. But there is also a focus on safety in these autonomous cars. In an emergency situation, it will be possible to obtain information about evacuation options.

By connecting the car with smartphones you can control the vehicle from a distance, e.g. switch on the air-conditioning from a distance in hot weather. But the car will also include a virtual assistant. The four-wheeler anticipates where you want to go, what you want to know and even what music you want to listen to while on the road. A connection with several data centres will help the car recommend the best route, based on weather forecasts, road conditions and individual road-related preferences. You can also talk to your virtual personal assistant and ask for information, for example on food options nearby. Furthermore, this autonomous car will focus on the driver’s safety.

Hot tweetawayHot tweetaway: How the car industry is adapting to attract the #Millennial consumer insit.es/2inZJXW by @Nele_vde via @CoolBrands #mobility #nextgen

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